1. Agreement

These Terms & Conditions govern any work commissioned from Primecore Solutions LLC ("Primecore", "we", "us"), a company registered in the United States (Wyoming). By requesting a quote, booking a call, or engaging Primecore for any service listed on this site, you agree to these terms.

2. Services

Primecore provides strategy consulting, brand design, illustration, animation, web development, SEO, and Google/Meta advertising management. The exact scope of any engagement is confirmed in writing (email or a signed proposal) before work begins.

3. Quotes & Scope Changes

Pricing shown or discussed is an estimate until confirmed in writing. Work outside the agreed scope may be quoted separately before it is carried out.

4. Client Responsibilities

• Providing timely feedback and required materials (logos, copy, brand assets).
• Reviewing and approving deliverables within the agreed timeframe.
• Ensuring any content supplied to Primecore does not infringe third-party rights.

5. Intellectual Property

Unless otherwise agreed in writing, ownership of final, paid-for deliverables transfers to the client on full payment. Primecore retains the right to display completed work in its own portfolio unless the client requests confidentiality in writing.

6. Limitation of Liability

Primecore's liability for any claim arising from services provided is limited to the amount paid for the specific service in question. Primecore is not liable for indirect or consequential losses.

7. Termination

Either party may end an ongoing engagement with written notice, as specified in the individual proposal or retainer agreement. Work completed up to the termination date is payable.

8. Governing Law

These terms are governed by the laws of the State of Wyoming, USA.

9. Contact

Questions about these terms can be sent to prime.core.solutions343@gmail.com.

1. What we collect

When you use the contact form, checkout form, or email us directly, we collect the information you provide — typically your name, email address, company name, and the details of your enquiry or project.

2. How we use it

• To respond to enquiries and prepare quotes.
• To deliver the services you've engaged us for.
• To share performance results and reporting tied to active campaigns.

3. How it's sent

Forms on this site open a pre-filled email to prime.core.solutions343@gmail.com through your own email application — Primecore does not store form submissions on a server as part of this website.

4. Sharing

We do not sell personal data. Information is shared only with third parties directly involved in delivering a service you've requested (for example, an ad platform when running your campaigns), or where required by law.

5. Data retention

We keep client and project information for as long as needed to deliver services and meet accounting or legal obligations, then delete or anonymise it.

6. Your rights

Under applicable US data protection law, you can ask to see, correct, or delete the personal data we hold about you by emailing prime.core.solutions343@gmail.com.

7. Contact

Questions about this policy can be sent to prime.core.solutions343@gmail.com or +1 838 213 1580.

1. Deposits

Projects that require a deposit will have this confirmed in writing before work starts. Deposits secure a project slot and cover initial work, so they are non-refundable once work has begun.

2. Design & development work

Because creative and development work is time-based and custom to each client, completed milestones are non-refundable. If a project is cancelled before a milestone is delivered, only the undelivered portion of any advance payment may be refunded, at Primecore's discretion.

3. Marketing & SEO retainers

Monthly marketing, SEO and advertising retainers are billed in advance for the month ahead. Cancelling a retainer stops future billing but does not refund the current billing period, since strategy and campaign work for that period has already started.

4. Google Advertising spend

Any ad spend already placed with Google on a client's behalf is non-refundable by Primecore, as this is passed directly to the advertising platform.

5. How to request a refund

Email prime.core.solutions343@gmail.com with your project or invoice reference. Requests are reviewed individually and a decision is usually given within 5 business days.

1. Scope

This EULA applies to any digital asset — illustration, character design, animation file, template, or similar deliverable — that Primecore licenses to a client rather than transferring full ownership of.

2. Grant of license

Unless a project agreement states that full ownership transfers to the client, Primecore grants a non-exclusive, non-transferable licence to use the delivered asset for the purpose agreed in the project brief (for example, a specific campaign, product, or platform).

3. Restrictions

• Assets may not be resold, sublicensed, or redistributed as standalone products without written permission.
• Assets may not be used to train machine-learning or generative AI models without written permission.
• Modifying an asset does not transfer ownership of the underlying artwork or character design.

4. Ownership

Primecore (or the original artist, where applicable) retains underlying intellectual property rights unless a full buyout is explicitly agreed and paid for in writing.

5. Termination

Primecore may revoke a licence if these terms are breached or if payment for the asset is not completed.

6. Contact

Licensing questions can be sent to prime.core.solutions343@gmail.com.